Shipping policy

OCKYSEASON Shipping Policy

Processing Time:

• All orders are processed within 2-3 business days after purchase confirmation.

• Pre-orders follow estimated delivery timelines noted at checkout and in your confirmation email.

Shipping Timeframes:

• Domestic Shipping: Estimated 5-7 business days after processing.

• International Shipping: Estimated 7-21 business days after processing.

• Pre-orders: Please allow an additional 4-6 weeks for production and fulfillment.

Shipping Costs:

• Calculated at checkout based on destination and weight.

• Free shipping promotions apply to select orders only.

Tracking Information:

• Once your order is shipped, you will receive a tracking number via email.

• Please allow 48 hours for the tracking information to update.

Lost or Delayed Packages:

• If your package is delayed or lost, please contact our support team at info@ockyseason.com within 14 days of expected delivery.

Duties & Taxes (International Orders):

• Customers are responsible for any customs duties or import taxes imposed by their country.

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